Privacy Policy

Last Updated: Oct 1 2024

MemoRoute ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App"). Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

1.1 Personal Data

We do not collect personal identification information such as your name, email address, or contact details unless you voluntarily provide it to us when contacting support or providing feedback.

1.2 Usage Data

When you access the App, we may collect certain information automatically, including but not limited to:

• Device information (e.g., device model, operating system)
• Usage statistics (e.g., features used, session duration)
• Crash reports and performance data

1.3 Data Stored via CloudKit

The App uses Apple's CloudKit to sync your game progress across your devices. Data stored includes:

• Game progress and settings
• Achievements and level completions

This data is associated with your iCloud account but is not accessible by us. It is stored securely on Apple's servers, and we do not have access to your personal iCloud information.

2. How We Use Your Information

We may use the collected data for the following purposes:

• To provide and maintain the App: Ensuring the App functions correctly across devices.
• To improve user experience: Analyzing usage patterns to enhance features and usability.
• To communicate with you: Responding to your comments, questions, and requests.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal information to others. We may disclose your information:

• To comply with legal obligations: If required by law or in response to valid requests by public authorities.
• To protect rights and safety: To protect the rights, property, or safety of us, our users, or others.

4. Data Security

We prioritize the security of your data. While we strive to use commercially acceptable means to protect your information, please remember that no method of transmission over the internet or electronic storage is 100% secure.

5. Third-Party Services

The App may contain links to third-party websites or services that are not operated by us. We have no control over and assume no responsibility for the content or practices of any third-party sites or services.

6. Children's Privacy

Our App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes will be posted within the App, and the "Last Updated" date will be revised accordingly. Your continued use of the App after changes have been made constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us